Vital Laser Restoration LLC ("Vital Laser," "we," "our," or "us") respects your privacy. This Privacy Policy explains what information we collect through vitallaser.com (the "Site"), how we use it, and the choices you have. By using the Site or contacting us, you agree to the practices described below.
1. Information We Collect
We collect only the information we need to answer your inquiry, provide a quote and deliver our services:
- Information you provide: name, business name, phone number, email address, service selection, and any job details you submit through our contact form or by email, phone or text.
- Automatically collected data: standard server logs (IP address, browser type, pages visited, referring URL, timestamps) and, if you consent, analytics cookies used to improve the Site.
- Job-related information: photos, specifications and site details you share so we can scope and quote your project.
2. How We Use Your Information
- Respond to inquiries and prepare quotes and estimates.
- Schedule, perform and invoice services you have requested.
- Communicate about scheduling, safety requirements and follow-up work.
- Improve the Site, our services and our internal processes.
- Comply with legal, tax, safety and insurance obligations.
3. How We Share Information
We do not sell your personal information. We share information only in these limited situations:
- Service providers that help us operate the business, for example, hosting, email, accounting and payment processors, under written confidentiality obligations.
- Legal requirements, if required by law, court order, or to protect the rights, property or safety of Vital Laser, our customers or the public.
- Business transfers, in connection with a sale, merger, or transfer of all or part of our business.
4. Cookies & Analytics
The Site may use cookies and similar technologies for essential functionality and to understand traffic patterns. You can control cookies through your browser settings; disabling cookies may affect some features.
5. Data Retention
We retain the information you provide only as long as necessary to serve you, honor warranties, satisfy legal and tax requirements, and resolve disputes. Job records are typically retained for seven years for tax and insurance purposes.
6. Security
We use reasonable administrative, technical and physical safeguards designed to protect your information. No internet transmission or storage system is fully secure, however, and we cannot guarantee absolute security.
7. Children's Privacy
The Site is intended for business customers and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
8. Your Choices
- You may request that we correct or delete the personal information you have shared with us.
- You may opt out of marketing communications at any time by replying "STOP" to a text or "unsubscribe" to an email.
- To exercise any of these rights, contact us using the information below.
9. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies before providing personal information.
10. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will revise the "Effective date" above and post the updated policy on this page. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
Questions about this Privacy Policy or how we handle information can be directed to:
Vital Laser Restoration LLC
Email: logansmithmgr@gmail.com
Phone: (907) 602-6061